Privacy, Security & Cookie Policy

1. Introduction

At Yamuno, we place the highest priority on protecting your personal information and maintaining the security of your data. This policy describes how we collect, use, and protect your personal data across all Yamuno products and platforms — including:

  • Apps developed for the Atlassian Marketplace
  • Apps available on the monday.com Apps Marketplace
  • The Yamuno website (yamuno.com)

By using any of these products or services, you acknowledge and agree to the practices described in this policy.


2. Our Commitment to Data Protection

We adhere to industry-leading privacy and security standards to ensure your data remains confidential, accurate, and protected against unauthorized access or disclosure. Key measures include:

  • End-to-end encryption of data in transit and at rest
  • Access control and identity verification mechanisms
  • Secure hosting environments managed by trusted cloud providers
  • Routine audits and vulnerability monitoring
  • Compliance with global data protection frameworks such as the GDPR

We continually review and improve our practices to align with evolving security and privacy regulations.


3. Apps on the Atlassian Marketplace

3.1 Data Collection & Processing

Yamuno apps available on the Atlassian Marketplace do not collect, store, or process private or sensitive data directly.

All licensing, billing, and user account data are managed entirely by Atlassian and governed by:

Yamuno may receive anonymized reporting and analytics data provided by Atlassian to Marketplace partners. This data may be used to:

  • Improve Yamuno apps and services
  • Understand product adoption and performance
  • Contact you about relevant app updates (e.g., if you are a listed technical contact)

Yamuno may use third-party tools for such communications, ensuring all vendors operate under a valid Data Processing Agreement (DPA) in compliance with EU data protection laws.

3.2 Atlassian Forge Platform

Our Atlassian Cloud Apps are built on the Atlassian Forge framework, which provides built-in data protection and hosting controls. Forge ensures that:

  • All data is stored securely within Atlassian’s infrastructure
  • Authentication and authorization are managed by Atlassian
  • Data remains in the same region as your Atlassian Cloud instance (e.g., Jira or Confluence)

4. Apps on the monday.com Apps Marketplace

4.1 Data Collection & Processing

Yamuno apps published on the monday.com Apps Marketplace also do not collect, store, or process private or sensitive user data. Any user or billing data associated with your monday.com account is collected and processed by monday.com in accordance with the monday.com Privacy Policy.

Yamuno may access aggregated analytics provided by monday.com for app performance and product improvement purposes. No personally identifiable information (PII) is collected or retained by Yamuno.


5. Website Analytics & Cookies

5.1 Analytics

Yamuno uses Google Analytics to collect anonymized usage data on the Yamuno website. This helps us understand how visitors interact with our pages and identify opportunities to improve usability and performance.

The data collected is anonymized and does not identify you personally.

5.2 Cookies

Google Analytics may place a small tracking cookie on your browser to enable this functionality. No other cookies or tracking technologies are used by Yamuno.

You can manage or block cookies through your browser settings at any time. Doing so will not affect your access to Yamuno.com, although certain analytics functionality may be limited.


6. Customer Support & Communication

Yamuno provides customer support through Atlassian Jira Cloud with Jira Service Management. When you contact Yamuno support, you’ll be required to use an Atlassian ID. Any personal data provided during that process is collected and processed by Atlassian, in accordance with the Atlassian Privacy Policy.

Yamuno accesses only the information necessary to assist with your support request and does not store customer data outside of Atlassian’s secure environment.


7. Data Retention and Deletion

  • Yamuno retains data only as long as necessary to provide and maintain its apps and services.
  • Upon termination or deletion of your app subscription, all related data is securely deleted within 30 days.
  • You may request the immediate deletion of any personal data by contacting our support team.

8. Updates to This Policy

This Privacy, Security & Cookie Policy may be updated periodically to reflect new features, technologies, or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date.


9. Contact Us

If you have questions, concerns, or requests regarding this policy or how we handle your data, please contact us at:

We’re committed to responding promptly and ensuring full transparency in how your information is managed and protected.


Last Updated: October 20, 2025